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About MHA Home Care Services

Care built on respect, communication, and consistency.

We started this agency to give families in Des Moines communities a dependable, home care they can trust — one that treats every client like family.

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Our Story

Started to help families find dependable support at home

MHA Home Care Services was established to help adults and seniors receive dependable, compassionate support in the comfort of their own homes.

We understand that choosing a home care provider is an important decision. Families want to know that their loved one will be treated with kindness, patience, dignity, and respect. Our goal is to build trust with every client and family we serve by providing consistent communication and personalized support.

Our Mission

Our mission is to provide dependable, compassionate, and personalized non-medical home care services that support safety, independence, dignity, and quality of life.

Our Vision

Our vision is to become a trusted home care provider recognized for compassionate service, reliable caregivers, strong family communication, and a commitment to helping our clients live safely and comfortably at home.

The values behind every visit

What We Stand For

Integrity

We communicate honestly, protect client information, and take responsibility for the quality of our services.

Safety

We follow established service plans, company procedures, and applicable home care requirements to promote a safe care environment.

Respect

We honor each client’s preferences, privacy, culture, personal choices, and right to participate in decisions about their care.

Reliability

We understand that clients and families depend on us. We are committed to clear communication, dependable scheduling, and responsible service.

Compassion

We approach every client with kindness, patience, and understanding.

Dignity

We provide assistance in a manner that protects each client’s confidence, comfort, and independence.

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"We built MHA around one idea — that home care should feel personal. Every family that calls us is treated like our own."

Chris Patty

Founder, MHA Home Care Services

What families can expect from us

Care Philosophy & Standards

Flexible, respectful scheduling

We understand that every client and family has a different routine. Our scheduling options are designed to provide dependable support while respecting each client’s preferences, privacy, and daily activities.

Screened & trained caregivers

Our caregivers complete a thorough screening process, including background checks, reference verification, and qualification reviews. They also receive training in personal safety, infection prevention, emergency procedures, client privacy, professional boundaries, and respectful care.

Consistent family communication

We believe families should feel informed, supported, and confident in the care their loved one receives. Our team maintains regular communication with authorized family members regarding schedules, service updates, concerns, and changes in the client’s needs.

Clear, written care plans

Every client receives a personalized, written care plan that clearly outlines their needs, preferences, schedule, and approved services. The care plan helps families, caregivers, and supervisors understand what support will be provided and how it should be delivered.

We value every visit

Reach out and we'll walk you through how we work.

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